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Shipping Information
Shortie's Candle Company™ is proud to offer UPS and USPS as our official shipping providers. We offer a variety of services ranging from overnight service to standard ground, and free standard ground for orders with minimum purchase. Orders normally ship in 24-48 hours from the first business day after the order is placed (unless the items are out of stock). Please allow extra time (1-3 days) during peak holiday months (November 20th to December 24th). Tracking Numbers will automatically be emailed to the email used when placing your order. You can visit www.ups.com/WebTracking to check on your shipping status. If your order is on backorder you will be emailed with an ETA.

Orders are processed Monday through Friday 9am to 5pm Pacific Time. All orders placed after 12pm PST on Friday will be processed Monday morning.

We are proud to offer free economy ground shipping on continental U.S. orders on orders over $49, and low flat rate shipping to all 50 states. All other shipping rates are calculated per size, weight and delivery location.

guarantee
GREAT CANDLES, GUARANTEED
We are committed to providing top-quality products to our customers. If you have any problems or truly feel that it does not live up to your expectations, let us know and we will make it right. It's that simple.
CandleBucks
EARN FREE CANDLES WITH EVERY ORDER*
For the best Shortie’s experience, sign up for our free CandleBucks™ Rewards Program. As a member, you will get exclusive access to offers, discounts, and more! Learn More.
shipping
FREE OR LOW FLAT RATE SHIPPING
We know that high shipping costs can sometimes make it hard to shop online, so we will pay all of your shipping* on orders over $49, or offer $3.99 flat rate shipping on everything else! Learn More.
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