Welcome to the Shortie's Candle Company™ Online Help System. This section has been designed to help our customers through the purchasing process, as well as to provide assistance after purchasing in the event that your shippment my arive broken, or with the wrong items. You will also find information on privacy, and website security to assure a safe and care free shopping experience. Please click on a help topic to the left to receive more information. If you don't see a topic to the left that will answer your question, please call us toll free at 1-866-GR8-SCNT or e-mail customer service directly at cs@shortiescandles.com. All inquiries will be replied to in the order they are received, Monday - Friday from 8 a.m. to 5 p.m. Pacific Standard Time.
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