Shortie's Candles is proud to offer UPS as our official shipping provider. We offer a variety of services ranging from overnight service to standard ground, and free UPS standard ground for orders over $75 (orders must total over $75 after rebates, and before taxes, or shipping costs). Orders normally ship in 24-48 hours from the first business day after the order is placed (unless items are out of stock). Please allow extra time (1-3 days) during peak holiday months (November 20th to December 24th). Tracking Numbers will automatically be emailed to the email used in setting up your account. You can visit www.ups.com/WebTracking/track?loc=en_US to check on your shipping status. If your order is on backorder you will be emailed with an ETA.
Shipping Prices are calculated per size, weight and delivery location. Orders are processed Monday through Friday 9am to 5pm Pacific Time. All orders placed after 5pm PST on Thursday will be processed Monday morning. Approximate Shipping Times From Our Distribution Center in Reno, Nevada:
For more info. on shipping times or possible shipping delays, please call us toll free at 1-866-GR8-SCNT (478-7268).
Dear Customer Service:
I just wanted to send you an email letting you know that I received my candle order yesterday, and I LOVE the scents! They are the most realistic smelling Jasmine and Stargazer candles that I have EVER purchased! I used to be a loyal Yankee Candie customer, while I do like the scents they have - there is no comparison to yours! I am very excited and will be a return customer for years to come!
Keep up the fantastic quality of work! Stacy B Rockledge, FL